Efficient patient satisfaction tracking
The smart way to improve your patient experience, boost word of mouth and patient loyalty, reduce no-shows and cancellations
More than 80% of our clients are using this feature to increase patient engagement
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Easily understand your patients
Collect feedback and identify the strengths and weaknesses of your practice
Evaluate the performance of each practitioner and location to quickly resolve issues and improve your patient experience and loyalty by taking action based on their feedback.
Improve your calendar health
Increase patient retention, reduce late cancellations and no-shows
Early monitoring your patient satisfaction at different key points of care will help identify unhappy patients and take action to decrease patient dropout, reduce cancellations and no-shows on their upcoming appointments.
Make it easy for promoters to be... promoters
Ask your happy patients to leave a positive public review for your practice
The revenue opportunities are greater for discharged patients that had positive experience with your practice.
Successful patient reactivations can also provide insights into what they are thinking and feeling: this information can be used to strengthen existing relationships by better serving your patients before they become inactive.
Successful patient reactivations can also provide insights into what they are thinking and feeling: this information can be used to strengthen existing relationships by better serving your patients before they become inactive.
Weekly digest
Get weekly emails with a weekly analysis of your satisfaction tracking results
NPS
See your Net Promoter Score and the current trend
Survey result
Monitor your promoters, detractors and passive patients
Patient comments
Understand the reason behind the score they used to rate your practice
Multiple communication channels and easy note-taking at your fingertips
Email
SMS
Simple question delivered to your patients via mobile friendly email or SMS.
Customise your branding by uploading your own logo and choosing your brand colors.
Customise your branding by uploading your own logo and choosing your brand colors.
Patient reactivation
Stay in contact with your promoters
The revenue opportunities are greater for discharged patients that had positive experience with your practice.
Successful patient reactivations can also provide insights into what they are thinking and feeling: this information can be used to strengthen existing relationships by better serving your patients before they become inactive.
Successful patient reactivations can also provide insights into what they are thinking and feeling: this information can be used to strengthen existing relationships by better serving your patients before they become inactive.